Widerrufsrecht
You have the right to withdraw from this contract within fourteen days without giving any reasons.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
To exercise your right of withdrawal, you must inform us:
Julia Hödel
RudisRudel
Henricistraße 120
45136 Essen
E-Mail: julia@rudisrudel.de
by means of a clear statement (e.g., a letter sent by post or an email) about your decision to withdraw from this contract. You can use the attached sample withdrawal form, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we will refund all payments received from you, excluding delivery costs, without delay and at the latest within fourteen days from the day on which the notification of your withdrawal from this contract was received by us.
For this refund, we will use the same payment method that you used for the original transaction, unless something else has been expressly agreed with you; in no case will you be charged any fees for this refund.
We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier date.
You must return the goods without delay and in any case no later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the fourteen-day period has expired.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that was not necessary for checking their nature, characteristics, and functioning.
Sample Withdrawal Form
(If you want to withdraw from the contract, please fill out this form and send it back.)
To:
Julia Hödel
RudisRudel
Henricistraße 120
45136 Essen
E-Mail: julia@rudisrudel.de
I hereby withdraw from the contract I concluded for the purchase of the following goods / the provision of the following service:
- Ordered on: ___ / Received on: ___
- Name of the customer: ___
- Address of the customer: ___
Signature of the consumer:
(only for notification on paper)
Place & Date: ___